Welcome to the emergency admissions department - fast track

Patient information about your stay if you arrive at the emergency department at Herlev Hospital with acute injury or illness that requires treatment as soon as possible.

The emergency admissions department receives patients with acute injury or illness. We do not necessarily treat patients in the order they come in, but on the basis of a medical assessment. This applies regardless of whether you have been referred by your general practitioner, a doctor from the emergency services, an ambulance or via the medical helpline 1813.

What happens in the emergency admissions department

A typical course of treatment in the emergency admissions department:

  • When you arrive at the emergency admissions department, your condition and your need for treatment will be assessed by a nurse.
  • Perhaps your injury will be treated by a treatment nurse and you will not need any further treatment.
  • If you need further treatment, you will be transferred to a doctor.
  • Depending on your symptoms, you may need to go for an X-ray.
  • You will be examined by a doctor, who will discuss your further treatment with you.

Your course of treatment may vary depending on your treatment need and the number of patients in the emergency admissions department.

While you are waiting

We observe everyone in the waiting area. Even though you do not get called in at the expected time or at the time the medical helpline 1813 assigned to you, we have not forgotten about you.

If you experience that your condition or injury is getting worse, please contact the staff. Perhaps you need pain-relieving medicine or something else.

If you need to leave the department, please contact the staff.

Food and drink

Remember to ask the staff whether you need to stop eating and drinking (fast).

It is possible to get something to eat and water while you are waiting. You can also buy refreshments in vending machines outside the children's acute admissions department next to the waiting room. It is also possible to buy refreshments in a cafeteria or in 7-Eleven at Gernes Torv – in the lobby – by entrance 1.


There is unlimited parking in the new carpark by the emergency admissions department, and there is time-limited parking in the hospital's areas. If you need to extend your parking, you can call the information desk on (+45) 3868 3868. Provide the civil registration number (CPR number) of the patient and the registration number of the vehicle.

Internet access

The hospital provides free WiFi for patients and visitors. Select RegHGaest under the wireless network on your mobile phone, laptop or tablet. Create a user account with your email address and receive a code by mail.


The emergency admissions department has open visiting hours. We ask you and your relatives to show consideration for the other patients.

Valuables during admission

You are responsible for taking care of your personal belongings when you are in the emergency admissions department.


We are happy to answer any of your questions. Perhaps write down your questions, so you remember them when you talk to a doctor or a nurse.