The emergency admissions department receives patients with acute injury or illness. We do not necessarily treat patients in the order they come in, but on the basis of a medical assessment. This applies regardless of whether you have been referred by your general practitioner, a doctor from the emergency services, an ambulance or via the medical helpline 1813.

What happens in the emergency admissions department

• A typical course of treatment in the emergency admissions department:
• Depending on your condition and your symptoms, you may have to have blood tests taken, an ECG or deliver a urine sample.
• A nurse will examine you and assess your need for treatment.
• If there is a need for scanning, X-rays or other tests and examinations, you will be transferred to the relevant departments. A doctor will subsequently give you the results of your tests and examinations.
• You will talk to the doctor about your further treatment.

There will be waiting time for test results and when waiting for a doctor from the specialist area you need. Your course of treatment may vary depending on your treatment need, the doctor who will be examining you and the number of patients in the emergency admissions department.

In the surgical team, we have doctors in different treatment tracks:

• Gastrointestinal surgery: treatment of diseases in the stomach and the intestinal tract.
• Urology: treatment of diseases and injuries in kidneys and the urinary tract.
• Gastrointestinal medicine: treatment of diseases in the gastrointestinal tract and liver diseases.

The average time for patients in the surgical section is 6-8 hours.

While you are waiting

We observe everyone in the waiting area. However, if you experience that your condition or injury is getting worse, you are always welcome to contact the staff.

Parking

There is unlimited parking in the new carpark by the emergency admissions department, and there is time-limited parking in the hospital's areas. If you need to extend your parking, you can call the information desk on (+45) 3868 3868. Provide the civil registration number (CPR number) of the patient and the registration number of the vehicle.

Food and drink

Remember to ask the staff whether you need to stop eating and drinking (fast).

It is possible to get something to eat and water while you are waiting. You can also buy refreshments in the vending machines outside the children's acute admissions department next to the waiting room. It is also possible to buy refreshments in a cafeteria or in 7-Eleven at Gernes Torv – in the lobby – by entrance 1.

Remember to let the staff know if you leave the waiting area.

Internet access

The hospital provides free WiFi for patients and visitors. Select RegHGaest under the wireless network on your mobile phone, laptop or tablet. Create a user account with your email address and receive a code by mail.

Valuables during admission

You are responsible for taking care of your personal belongings when you are in the emergency admissions department. There may be exceptions under special circumstances.

After your visit to the emergency admissions department

If you experience that your symptoms are getting worse, your pain is increasing or that your general condition is affected, contact your general practitioner. Dial 1813 for the medical helpline outside your general practitioner's opening hours.

Transport from hospital to home

You yourself are generally responsible for arranging transport home. The staff can help you call a taxi.

Your medical record

You can see your medical record with MitID on www. sundhed.dk and on www.minsundhedsplatform.dk.

This is where you can find information in your medical record and read more about your treatment/admission at the hospital.

Information for your general practitioner

We will notify your general practitioner about your admission. Your general practitioner will automatically receive your discharge letter unless you ask us not to send it.

Pharmacy

If the doctor has prescribed medicine for you, the prescription will be available electronically.

You can pick up the medicine at any pharmacy.

24-hour pharmacy:

• Steno Apotek, Vesterbrogade 6c, 1620 Copenhagen V

Extended hours pharmacies:

• Sønderbro Apotek, Amagerbrogade 158, 2300 Copenhagen S
• Glostrup Apotek, Hovedvejen 101, 2600 Glostrup
• Svane Apotek, Lyngby Hovedgade  27, 2800 Kongens Lyngby
• Frederiksborg Apotek, Slotsgade 26, 3400 Hillerød