Personnel information on the coronavirus

Updated April 29th - information on corona test for staff.

This applies for all hospital staff, employees at Steno Diabetes Center Copenhagen, the Capital Region of Denmark emergency medical services (Akutberedskab), at Capital Region of Denmark pharmacies (Apotek), at the Social Enterprise (Den Sociale Virksomhed) and at Koncerncentrene.

Staff with mild symptoms can be tested (updatet april 29th)

The Danish Health Authority has updated its guidelines for Covid-19 tests. For staff, this means that all employees in the healthcare and elderly sectors, and employees who work with vulnerable groups in the social sector, can now be tested for coronavirus by agreement with their manager.

How to order an appointment

If your job is linked to a hospital, you can find more information about how to arrange an appointment on the hospital's intranet and website.
 
If your job is not linked to a hospital, you should ring our Coronatest Booking on: +45 30 66 89 37. The office is open every day between 10:00-18:00.

How to get your results

You can access your results on sundhed.dk within 24-48 hours.

If your symptoms deteriorate

Note that this is just a test and not a medical assessment. If you have problems breathing, if your symptoms are getting worse, or if you have been ill for several days, ring your GP (or dial 1813 for the medical helpline outside your GP’s opening hours).

Terms and conditions of employment

Symptoms of COVID-19

Suspected Covid-19

Updated 22/4 kl. xx with the new guidelines from the Danish Health Authority on managing Covid-19 in the healthcare sector

The Danish Health Authority regularly issues updates, and the Centre for HR and Education uses these as briefings and updates for the Capital Region of Denmark's own notifications.

See the Danish Health Authority's letter "Staff and the employer's responsibility to prevent infecting with COVID-19" 6.4.20
 

  • Managers should ensure that employees with signs of possible COVID-19 infection do not go to work and risk infecting patients with COVID-19.
  • Managers should send employees home immediately if employees show signs of respiratory infection or other symptoms which cause a suspicion COVID-19.
  • Employees should be informed of precautions for staff, as well as what measures they can take to shield themselves against infection. Information is available locally and can be accessed via the intranet (RegionH.dk), the Health Authority website (SST.dk) and coronasmitte.dk.
  • If you are an employee, you should be particularly aware of any symptoms that may provoke a suspicion COVID-19. Typical symptoms are fever, coughing, sore throat, headache, and aching muscles, and for some these will be accompanied by nasal symptoms. See the current edition of Guidelines from the Danish Health Authority on managing COVID-19 in the health services.
  • If you have been in close contact to individuals with confirmed COVID-19, see the guidelines from the Danish Health Authority on managing COVID-19 in the health services, you should be particularly on the alert for symptoms (self-monitoring).    
  • If you have any suspicion of symptoms of COVID-19 at all, even mild respiratory symptoms, do not go to work, and go home immediately if symptoms arise while you are at work.  
  • If you feel any symptoms, stay in your own home until you have been asymptomatic for 48 hours. You are welcome to contact your employer for an assessment and possible test in order to accelerate confirmation that you are fit to return to work.
  • If you have no symptoms or only very mild symptoms that are not compatible with COVID-19, you can go to work as usual.
  • If you are tested positive for COVID-19, but you have no symptoms, stay in isolation for seven days after the positive test. If you get symptoms while you are in isolation, then follow the normal practice of staying in isolation for 48 hours after the symptoms stop.
  • If you are tested positive for COVID-19 and you have symptoms, stay in isolation, until you have recovered and until you have been without symptoms for 48 hours.

If you are tested positive for COVID-19 or you have symptoms of COVID-19, notify your manager, so that sickness benefit refunds can be applied for from the first day of sickness.

Travel

The Danish Health Authority strongly urges people to stay at home for 14 days after returning from abroad.

As a health-sector employee, you can contact your manager to arrange terms for your return to work, including whether you can be offered an assessment for COVID-19 infection. After this there will be a specific and individual assessment of whether you can commence work immediately after you return home. 

In our specific assessment at the Region, we will take our outset in how we manage situations in which an employee has had close contact with a patient with confirmed COVID-19, for example due to failure to use protective equipment as instructed. Among other things, managers and staff will have sharper focus on symptoms of COVID-19.

Other reasons for being sent home from work

The government has announced that all public employees will be sent home unless they work in critical functions. All hospitals, businesses and centres will determine on an ongoing basis which employees are to stay at home in light of the government’s statement regarding public employees. 

Administrative centres have decided that the majority of their employees must work from home. Employees are still available for tasks, coordination and support, etc. via Skype, email and over the telephone. 

Employees in high-risk groups and with other serious illnesses (updated April 3rd)

The Danish Health Authority has provided a list of high-risk groups, including people with chronic diseases, compromised immune system and pregnant women (as a precautionary measure).

The Danish Health Authority does not recommend that all employees belonging to high-risk groups automatically be sent home and put on sick leave.

Employees in a high-risk group should not expose themselves to any risk of infection, such as dealing with patients who are under suspicion of having COVID-19 or patients with a certified positive sample for SARS-CoV-2.

Employees in a high-risk group with responsibilities in which there is a high probability that they will be exposed to a risk of COVID-19 infection (contact with patients with suspected or confirmed COVID-19 infection), should therefore be moved to another task or function where there is no risk.

The manager and individual employee will together assess whether it is appropriate for the employee to work as usual in terms of safety and health.

This assessment should include possibilities of reassignment to a function without contact with patients with suspected or confirmed COVID-19 infection, and it should include the employee's own safety and risk assessment of his/her usual tasks/responsibilities.

Any limitations on possibilities to reassign the employee must be resolved locally, and must not obstruct the employee from being reassigned and shielded from tasks with a clear risk of infection, i.e. contact with patients with suspected or confirmed COVID-19 infection.

Employees, particularly employees in high-risk groups, must be informed of key sources of infection as well as what precautions to take to shield themselves from infection. Information can be locally sourced and can be accessed via our intranet, RegionH.dk, the Danish Health Authority website (SST.dk, English version in progress) and coronasmitte.dk (in Danish only).

Specifically regarding pregnant women

According to the Danish Health Authority, as yet it has not been demonstrated that pregnant women are particularly susceptible to infection, have an increased risk of a difficult course of sickness with COVID-19 or have a higher mortality rate. The same applies for the unborn child. However, to be prudent, both with regard to the pregnant woman and the unborn child, the Danish Health Authority considers pregnant women as a high-risk group in relation to COVID-19.

Managers should therefore discuss the work situation with pregnant staff and make a specific individual assessment of whether the person in question can carry out her usual responsibilities and/or tasks.

Up to week 28 of the pregnancy

Up to week 28 of their pregnancy, women should be treated the same as other high-risk groups with regard to their work situation.

If, in their usual responsibilities and/or tasks, pregnant staff will come into contact with patients with suspected or confirmed COVID-19 infection, they must be reassigned to other tasks for which there is no contact with patients with suspected or confirmed COVID-19 infection. Pregnant women must be reassigned, irrespective of how far they are in their pregnancy.

From week 28 of the pregnancy

Applying an extended prudence principle, with focus on the unborn child, from week 28 of their pregnancy, pregnant women should be able to work from home, without responsibilities requiring that they leave home. If working from home is not possible with regard to the duties and the tasks for which the pregnant employee is responsible, the pregnant employee should be reported sick.

Holiday and time off with respect to the corona crisis (updated April 6th)

A new agreement means that, at shorter notice than normal, you may be asked to take up to five days off/holiday, if you have been sent home. If you are a part of the emergency staff, the situation may be reversed and you can transfer holiday to the next holiday year. 

Emergency staff

If you are a part of the corona emergency staff, the situation my dictate that you are unable to take holiday and time off due to you in this holiday year, which ends on 30 April.

You and your manager have the following options to transfer or pay the holiday due:

  • The 1st-4th weeks of holiday must normally be taken within the holiday year, but in this specific situation they may be transferred if, because of COVID-19, you do not have the option to take the weeks before the end of the holiday year. Your manager must have assessed that your presence at work is absolutely necessary, and that you therefore cannot take the holiday due to you. This transfer has statutory authority in the recently adopted Postponement of Holiday in connection with COVID-19 Act (Lov om udskydelse af ferie i forbindelse med COVID-19). The weeks can be transferred to the next holiday year, but they cannot be paid as additional salary instead.

  • The 5th and 6th weeks of holiday may paid as additional salary or transferred to the following holiday year in accordance with the usual legal provisions.

  • Unless otherwise agreed, if a 6th week of holiday is not taken, it will automatically be transferred if you are employed in the administrative centres (koncerncentrene) at Bornholm's Hospital or at Amager and Hvidovre Hospital. If you are employed at other hospitals and organisations, holiday will be paid automatically in May.

Staff sent home

On 24 March, it was agreed that regional employees who had been instructed by their employer not to work for all or part of the period from 28 March – 13 April 2020 must take up to five days of their entitlement to time off.

The purpose of the agreement is to help the regions manage the backlog of tasks when we return to normal. In line with all other public sector and private sector employees, the agreement is also a contribution to the paid period at home.

This means that:

  • If you have untaken entitlement to time off, you may be asked at one day's notice to take up to five days off in the period up to and including 13 April 2020. There is not much time to manage the new holiday agreement, but your manager will strive to give as much notice as possible and in dialogue with you.

  • You can take holiday days, 6th holiday-week days, time off in lieu and flexible hours (flextid). Care days and days especially arranged for older age groups (seniordage) may also be used at your request.

  • The time off must be taken as a whole days.

  • After talking with you, your manager will decide which type of holiday/time off is to be used, as well as when the days are to be taken within the period.

  • Time off already taken in the period from 13 March – 27 March is included in the calculation of the five days.

If you live abroad (updated 13 March, 21:00)

Denmark has closed its borders up to and including 13 April 2020. This means that only Danish citizens and foreigners with a valid purpose can enter Denmark. A valid purpose could, for example, be that you have employment in Denmark.  

For employees of the Capital Region of Denmark who live abroad - e.g. in Sweden - this means that you must provide proof of valid purpose when entering Denmark. 

On 14 March, the Capital Region of Denmark sent a letter documenting your employment with the region to your eBoks (or your work email, if you are not registered for digital post). Present the letter at the Danish border as documentation of your valid purpose for entering Denmark.

Students (updated 27 March, 10:00)

Students and trainees can help deal with the current extraordinary circumstances. It has therefore been agreed that clinical rotations should continue as far as possible.

Students will not be sent into placement until the situation changes. For student social and healthcare assistants, this means that they will not have hospital and/or psychiatry work placement before the situation has changed. This is because they have no previous experience in the areas.

Normal group teaching has been cancelled.

As usual, students and trainees can help by:
Carrying out tasks for which they are qualified based on where they are in their studies.

Carrying out tasks that they are not qualified for, but with sufficient guidance.
What tasks this will include will be based on an assessment by the student’s place of work.

Hospitals and departments will individually decide whether they choose to keep students on clinical rotations. This will depend on whether there are any tasks that the student can help with.

Students employed by the Capital Region of Denmark will continue to receive their salary if they are sent home.

If a hospital or department decides to cancel placements, they will notify the relevant institution/school and CHRU. It must then be clarified how the cancellation will effect the relevant training programmes. Further information on this will follow.

The clinical place of training will ensure the safety of students on clinical rotation. Students must take the same precautions as other employees of the Capital Region of Denmark and should not go to work if they are ill.
If hospitals need extra help from medical students who are not on clinical rotation, for example, or students who have been sent home, then students etc. providing such help can be included in other ways. However, this will not be considered as part of their clinical study programme.

On 21 March, the Danish Ministry of Education issued a temporary Executive Order making it possible to extend work placement for a number of vocational education and training programmes. This is to create greater flexibility and make it possible to use student labour. More specifically, it means that a work placement employer and a student can agree to extend the placement. This applies for paramedic (ambulancebehandler), service assistant, as well as social and health care assistant programmes, and the extension can be for up to two months, although only if the extension is because the student is on work placement in order to be part of critical social functions to prevent and mitigate COVID-19. If the employer sends the student home as a consequence of measures concerning COVID-19, it will be possible to shorten or extend the work placement. It will also be possible to swap around school and work placement periods.

Stay updated via University of Copenhagen websites or University College Copenhagen websites. 

Students employed by the Capital Region of Denmark will be informed by the relevant vocational colleges. Furthermore, all students employed by the Capital Region of Denmark have received a letter clarifying that students should show up at their placement and that the placement site will decide whether they can continue their clinical rotation.

Some municipalities in the Capital Region of Denmark have decided to stop all clinical rotations. Students employed by the Capital Region of Denmark with scheduled rotations in these municipalities will therefore not be able to complete them.

For additional information regarding clinical rotations, please contact the hospital, company or centre responsible for the activity.

Meetings, courses and training activities

Regional training activities (updated 19 March, 16:00)


All normal regional course and training activities, including management development, that are not linked to skills-upgrading in connection coronavirus, have been cancelled up to and including the end of May.
Theory-based course activities and larger gatherings of students have also been cancelled.

For additional information regarding courses and training, please contact the hospital, company or centre responsible for the activity. Questions regarding specific activities should be submitted to the organiser of the activity.

Meetings and conferences, etc. (updated 19 March, 16:30)

Gatherings of more than ten people are no longer permitted in Denmark. Public and private hospitals, clinics, private practices and enterprises run by authorised healthcare professionals are not included in the ban.

Employees of the Capital Region of Denmark should generally not participate in work-related conferences or large meetings, etc. For each individual case, consider whether the meeting can be postponed, held via video or over the phone, etc.

Virtual meetings

We recommend that, as far as possible, all meetings be held via virtual media or similar.

Hand wash and handshakes

Just like the rest of the citizens of Denmark, employees of the Capital Region of Denmark, must limit physical contact. For example, employees should whenever possible avoid giving handshakes. Regional employees should frequently wash hands and/or use hand sanitizer. Please find posters with good advice regarding avoiding the spread of infection here.

Furthermore, it is recommended that all physical meetings, as much as it makes sense, be replaced by other types of meetings, such as video conferences or similar.

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